Talk:IT for students: Difference between revisions
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[http://bs.uib.no '''IssueTracker:'''] Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem. | [http://bs.uib.no '''IssueTracker:'''] Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem. | ||
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations | The issues you post in IssueTracker are mainly answered by [[computer assistants]], which you can find at [[computing labs]] or offices in every faculty. To contact a computer assistant directly the locations are listed at [http://studentportal.uib.no/?mode=show_page&link_id=770&toplink_id=571 MiSide]. | ||
==The computer assistants can help you with the following:== | ==The computer assistants can help you with the following:== | ||
*Problems regardig computing labs ("Faklab" or "PC-stue") | *Problems regardig computing labs ("Faklab" or "PC-stue") | ||
* | *Connecting a private computer to the UiB network, VPN and PullPrint. | ||
*Maintenance of printers | *Maintenance of printers | ||
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*Issues that require admin-rights on the computers | *Issues that require admin-rights on the computers | ||
--Kjetil Lavik | --Kjetil Lavik 08:15, 15 March 2010 (UTC) | ||
[[Category:Support]] | [[Category:Support]] | ||
Revision as of 08:15, 15 March 2010
Forslag til endring:
Support for students at the University of Bergen.
IssueTracker: Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem.
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at computing labs or offices in every faculty. To contact a computer assistant directly the locations are listed at MiSide.
The computer assistants can help you with the following:
- Problems regardig computing labs ("Faklab" or "PC-stue")
- Connecting a private computer to the UiB network, VPN and PullPrint.
- Maintenance of printers
The computer assistants can't help you with:
- Problems with private computers, or equipment. (exept VPN or UiB's IT services)
- Student counseling
- Telephone support
- Issues that require admin-rights on the computers
--Kjetil Lavik 08:15, 15 March 2010 (UTC)
