Talk:IT for students: Difference between revisions
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[http://bs.uib.no '''IssueTracker:'''] Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem. | [http://bs.uib.no '''IssueTracker:'''] Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem. | ||
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations are listed at [http://studentportal.uib.no/?mode=show_page&link_id=770&toplink_id=571 MiSide]. | The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations(office/computing lab) are listed at [http://studentportal.uib.no/?mode=show_page&link_id=770&toplink_id=571 MiSide]. | ||
==The computer assistants can help you with the following:== | ==The computer assistants can help you with the following:== | ||
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*Issues that require admin-rights on the computers | *Issues that require admin-rights on the computers | ||
--Kjetil Lavik, PC-Vakt, MOF 16:00, 11 March 2010 (UTC) | |||
[[Category:Support]] | [[Category:Support]] | ||
Revision as of 16:00, 11 March 2010
Forslag til endring:
Support for students at the University of Bergen.
IssueTracker: Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem.
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations(office/computing lab) are listed at MiSide.
The computer assistants can help you with the following:
- Problems regardig computing labs ("Faklab" or "PC-stue")
- Connect a private computer to the UiB network, VPN and PullPrint.
- Maintenance of printers
The computer assistants can't help you with:
- Problems with private computers, or equipment. (exept VPN or UiB's IT services)
- Student counseling
- Telephone support
- Issues that require admin-rights on the computers
--Kjetil Lavik, PC-Vakt, MOF 16:00, 11 March 2010 (UTC)
