Talk:IT for students: Difference between revisions
From IThelp
No edit summary |
No edit summary |
||
| Line 6: | Line 6: | ||
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations are listed at [http://studentportal.uib.no/?mode=show_page&link_id=770&toplink_id=571 MiSide]. | The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations are listed at [http://studentportal.uib.no/?mode=show_page&link_id=770&toplink_id=571 MiSide]. | ||
==The computer assistants can help you with the following:== | |||
*Problems regardig computing labs ("Faklab" or "PC-stue") | |||
*Connect a private computer to the UiB network, VPN and PullPrint. | |||
*Maintenance of printers | |||
==The computer assistants '''can't''' help you with:== | |||
*Problems with private computers, or equipment. (exept VPN or UiB's IT services) | |||
*Student counseling | |||
*Telephone support | |||
*Issues that require admin-rights on the computers | |||
Kjetil | |||
[[Category:Support]] | [[Category:Support]] | ||
Revision as of 14:33, 11 March 2010
Forslag til endring:
Support for students at the University of Bergen.
IssueTracker: Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem.
The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations are listed at MiSide.
The computer assistants can help you with the following:
- Problems regardig computing labs ("Faklab" or "PC-stue")
- Connect a private computer to the UiB network, VPN and PullPrint.
- Maintenance of printers
The computer assistants can't help you with:
- Problems with private computers, or equipment. (exept VPN or UiB's IT services)
- Student counseling
- Telephone support
- Issues that require admin-rights on the computers
Kjetil
