Talk:IT for students

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Support for students at the University of Bergen.

IssueTracker: Follow the link, log in and open an issue. Choose the apropriate category and write down a short but informative description of your problem.

The issues you post in IssueTracker are mainly answered by computer assistants, which you can find at every faculty. To contact a computer assistant directly the locations are listed at MiSide.

The computer assistants can help you with the following:

• Problems regardig computing labs ("Faklab" or "PC-stue")
• Connect a private computer to the UiB network, VPN and PullPrint.
• Maintenance of printers

The computer assistants can't help you with:

• Problems with private computers, or equipment. (exept VPN or UiB's IT services)
• Student counseling
• Telephone support
• Issues that require admin-rights on the computers

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