Recommendations for digital collaboration: Difference between revisions
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==User support during the Corona virus== | ==User support during the Corona virus== | ||
The IT service desk is availbale within normal office hours. The primary point of contact for both staff and students is [https://hjelp.uib.no/ UiBhelp]. You may also call us on 55 58 47 00. We try our best to maintain normal operation and service level. | |||
If you are not on your office telephone, please remember to supply a mobile phone number vi kan reach you on | When submit a request to us, please keep in mind: | ||
* Supply all relevant information (e.g. machine name). | |||
If you | * If you are not on your office telephone, please remember to supply a mobile phone number vi kan reach you on. | ||
* If you think we may help you by connecting to your computer remotely (remote assitance), you may download [[Teamviewer]] in advance. | |||
* [[Support for employees|More information on user support for employees]] | * [[Support for employees|More information on user support for employees]] | ||
Revision as of 09:35, 15 March 2020
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| UiB's information page about the corona virus | Recommendations for Online Teaching and Learning |
Here you will find information and recommendations on how you can work digitally (in light of the Corona virus), and where to get IT-support.
- Please use VPN only when required, as it impairs the UiB infrastructure/network
- More advice on working from home
How to: Digital collaboration?
Teams is UiB's preferred platform for digital collaboration. It offers functionality for online meetings, file and desktop sharing, chat, task management, etc. Read more about Teams here.
How to: Online meetings?
- Use Teams
- Use Skype for Business
- Use Outlook (to schedule a meeting in Teams or Skype). PS! The Teams button in Outlook is not yet available to all users.
- We are currently working on making Zoom available as well.
Note! The IT-department strongly recommend using a headset with a microphone, not the computer's built-in speaker and microphone. More information in the purchase guide. Therefore, remember to have your headset available, also off-campus. If you do not have a headset, register a new issue to BRITA via UiBhelp.
How to move from classroom to online teaching and learning?
Read these recommendations for Online Teaching and Learning.
User support during the Corona virus
The IT service desk is availbale within normal office hours. The primary point of contact for both staff and students is UiBhelp. You may also call us on 55 58 47 00. We try our best to maintain normal operation and service level.
When submit a request to us, please keep in mind:
- Supply all relevant information (e.g. machine name).
- If you are not on your office telephone, please remember to supply a mobile phone number vi kan reach you on.
- If you think we may help you by connecting to your computer remotely (remote assitance), you may download Teamviewer in advance.
