How to connect your employee/student card to your SafeCom PullPrint account - using PUK code

Do you get the error message “Unknown user” when you try to use a pullprinter? Then you have to add your card to your SafeCom PullPrint account by following this procedure:

Step 1 - Generate PUK code

• Open a browser and go to https://payprint.uib.no

• Logon with ordinary UoB user name and password.

• Click on "Setup"

• In the next view, click "Generate new PUK" and note the PUK code generated. You will use it in Setp 2.

• Logg off.

Step 2 – Register card using PUK code

• Place your card close to the top of the proximity reader or pull it through the magnetic stripe card reader.

• The screen displays “Unknown user” for a short while before it asks you «Enter PUK code»:

• Enter PUK you generated in Step 1 and press "OK"

• (If you're asked for a PIN after this, use "1234" and press "OK". This could occur when registering the magnetic stripe of the card.)

Your card is now successfully added to your SafeCom PullPrint account. You can now login and logout with your card on any PullPrinter with the same type of card reader.

Remember to always logout after you finish printing!