How to connect your employee/student card to your SafeCom PullPrint account - using PUK code

Do you get the error message “Unknown user” when you try to use a pullprinter with a proximity reader? Then you have to add your card to your SafeCom PullPrint account by following this procedure:

Step 1 - Generate PUK code

Important:

https://payprint.uib.no is currently only awailable from within the UoB nettwork. You have to access it from either a managed UoB computer or logged on to Eduroam.

• Open a browser and go to https://payprint.uib.no

• Logon with ordinary UoB user name and password.

• Click on "Setup"

• In the next view, click "Generate new PUK" and note the PUK code generated. You will use it in Setp 2.

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• Logg off.

Step 2 – Register card using PUK code

• Place your card close to the top of the proximity reader

• The screen displays “Unknown user” for a short while before it asks you «Enter PUK code»:

• Enter PUK you generated in Step 1 and touch "OK"

Your card is now successfully added to your SafeCom PullPrint account. You can now login and logout just by placing your card close to the proximity reader on any PullPrinter with a proximity reader.

Remember to always logout after you finish printing!