Expired or forgotten password
For safety reasons, the IT-department does not send passwords to users in any way, nor via mail or email.
Students
If you are a student, you can acquire a new password as follows, go to https://sebra.uib.no and choose the option ‘student’ under the ‘forgotten password’ heading on the left of your screen. To complete this action you have to have the PIN-code you use for Studentweb, your studentnumber, and your social security number.
If you have forgotten you PIN-code, then you need to contact the student desk (Langenesgaten 1. mer info her) in order to acquire a new PIN-code. The same course of action should be taken if one has forgotten ones username.
Employees and other
Employees and other persons who have a useraccount at UiB must contact the “godkjenner” at the institute or department of which they belong, Liste over godkjenner ved instituttene og avdelingene finner du her. It is also possible for employees and other persons with UiB user accounts to visit the IT-departments brukerstøttesenter BRITA i Nygårdsgaten 5.
NB! Always remember to bring valid identification!
Contact BRITA
There are no stupid, or silly questions when it comes to IT security. If you have a question, then call BRITA at (555) 84700, or register a question at https://bs.uib.no, and we will do our best to help you.