Support for employees

IT support for employees at UiB and Unifob is provided by BRITA, the IT departments service-desk for employees.

Contact information

• Register a request for IT support or other service

• Call us at (+47) 55 58 47 00 (8:00 - 15:45)

• Students may contact PC helpers at the faculties' PC rooms.

The name BRITA is an abbreviation of Norwegian for:

User support (brukerstøtte) from the IT department (IT-avdelingen) for employees (ansatte).

Before calling

Before you call our service desk we ask you to have this information available:

• Your UiB user name
• Your computer's name and IP adress: (for users with UiB Windows computers: Start - Support - Show computerinfo)
• Your computer's IP adress can also be found in the footer of tjinfo.uib.no
• If you already have an issue for the same problem, please report the issue number.