Support for employees: Difference between revisions
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User support (brukerstøtte) from the IT department (IT-avdelingen) for employees (ansatte). | User support (brukerstøtte) from the IT department (IT-avdelingen) for employees (ansatte). | ||
== Before calling == | |||
Before you call our service desk we ask you to have this information available: | |||
* Your UiB user name | |||
* Your computer's name and IP adress: (for users with UiB Windows computers: Start - Support - Show computerinfo) | |||
* Your computer's IP adress can also be found in the footer of [http://tjinfo.uib.no/ tjinfo.uib.no] | |||
* If you already have an issue for the same problem, please report the issue number. | |||
[[Category:Support]] | [[Category:Support]] | ||
Revision as of 15:17, 2 March 2010
IT support for employees at UiB and Unifob is provided by BRITA, the IT departments service-desk for employees.
Contact information
- Call us at (+47) 55 58 47 00 (8:00 - 15:45)
- Students may contact PC helpers at the faculties' PC rooms.
The name BRITA is an abbreviation of Norwegian for:
User support (brukerstøtte) from the IT department (IT-avdelingen) for employees (ansatte).
Before calling
Before you call our service desk we ask you to have this information available:
- Your UiB user name
- Your computer's name and IP adress: (for users with UiB Windows computers: Start - Support - Show computerinfo)
- Your computer's IP adress can also be found in the footer of tjinfo.uib.no
- If you already have an issue for the same problem, please report the issue number.
