PC-assistants: Difference between revisions
From IThelp
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== IT issues? == | |||
*'''The PC-assistants''' will primarily provide support to students. Where the PC-assistants are lokated is listed further down on this page. | |||
*'''Issue-tracker''' is used to [https://bs.uib.no register and follow up IT issues and questions] to the PC assistans | |||
*'''Help yourself''' to the graetest extent possible by searhing the pages at IT-help. | |||
==Here you find the PC-assistants== | ==Here you find the PC-assistants== | ||
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[[Image:UiBkart.jpg|850px]]<br/> | [[Image:UiBkart.jpg|850px]]<br/> | ||
==What the PC-assistants can help you with== | |||
*Questions about IT in your studies | |||
*All issues about PC-labs, student printers and UoBs IT services | |||
*Connecting private computers to the wireless network and printing service | |||
*Easy help on [https://wikihost.uib.no/uawiki/index.php/My_Space My Space], Webmail, [https://sebra.uib.no/sebra/?lang=english Sebra] and [[Software|standard software]] | |||
*Help with computers managed by the IT department at the UoB | |||
*Solve or pass on issues in [https://bs.uib.no Issue-tracker] | |||
*Supervise the printers (refill toner and paper) | |||
==What the PC-assistants can '''not''' help you with== | |||
*Private computer equipment, other than connecting it to UoBs VPN-network or using UoBs IT services | |||
*Study guidance | |||
*Support by telephone | |||
*Questions not assosiated with the IT services | |||
*Issues that require administrators rights on a UoB computer | |||
[[Category:BRS]] | |||
Revision as of 17:34, 24 November 2010
IT issues?
- The PC-assistants will primarily provide support to students. Where the PC-assistants are lokated is listed further down on this page.
- Issue-tracker is used to register and follow up IT issues and questions to the PC assistans
- Help yourself to the graetest extent possible by searhing the pages at IT-help.
Here you find the PC-assistants
You find reference in bold (numbers and letters) to the map below the table.
| Faculty of Humanities | 41 Sydneshaugen school, room 317
Sydnesplass 9 |
Kl. 8-18 mon.-fri. |
| Faculty of Humanities | 40 HF-building, room 303,
Sydnesplass 7 |
Kl. 8-16 mon.-fri. |
| The Arts Library | 37 Haakon Sheteligs plass 7 | Kl. 11-18 mon.-fri. |
| Faculty of Law | 44 Information Centre
Magnus Lagabøtes plass 1 |
Kl. 8-18 mon.-fri. |
| Faculty of Social Sciences | 23 Ulrike Pihls house, room 412
Professor Keysers gate 1 |
Kl. 8-20 mon.-fri. Kl. 10-18 sat. Kl. 12-19 sun. |
| The Social Sciences Library | 18 Fosswinckels gate 14 | Kl. 12-18 mon.-fri. |
| Faculty og Math. and Nat. Sc. | 8 Realfagbygget, room 1004
Allégt.41 |
Kl. 8-18 mon.-fri. |
| Fac. of Math. and Nat. Sc. | 1 HIB, room 1108 (beyond room 1107)
Thormøhlensgt. 55 |
Kl. 8-18 mon.-fri. |
| Fac. of Med. & Dent. And Fac. of Psych. | B BB-building, room 2A111
Jonas Lies vei 91 |
Kl. 8-17 mon.-fri. |
| Fac. of Med. & Dent. | E Årstadveien 21, room 139A | Kl. 12-18 mon., wed. and fri. |
| Fac. of Med. & Dent. | C HUS, Camera Decani 6513B, beside Stort Aud.
Jonas Lies vei 65 |
Kl. 8-18 mon. and tue.
Kl. 8-17 thu. and fri. |
| Fac. of Psychology | 22 Christiesgt. 12, room 005 | Kl. 8-18 mon.-fri. |
What the PC-assistants can help you with
- Questions about IT in your studies
- All issues about PC-labs, student printers and UoBs IT services
- Connecting private computers to the wireless network and printing service
- Easy help on My Space, Webmail, Sebra and standard software
- Help with computers managed by the IT department at the UoB
- Solve or pass on issues in Issue-tracker
- Supervise the printers (refill toner and paper)
What the PC-assistants can not help you with
- Private computer equipment, other than connecting it to UoBs VPN-network or using UoBs IT services
- Study guidance
- Support by telephone
- Questions not assosiated with the IT services
- Issues that require administrators rights on a UoB computer
