User support for students: Difference between revisions
From IThelp
| Line 54: | Line 54: | ||
*All issues concerning PC labs, student printers and [[Services from the IT department|UiB's IT services]] | *All issues concerning PC labs, student printers and [[Services from the IT department|UiB's IT services]] | ||
*Connecting private computers to the wireless network and printing services | *Connecting private computers to the wireless network and printing services | ||
*Basic help with [http://www.uib.no/en/node/97623 Mitt UiB], [https://webmail.uib.no/ Webmail], [https:// | *Basic help with [http://www.uib.no/en/node/97623 Mitt UiB], [https://webmail.uib.no/ Webmail], [https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=19e33cac8ca04f50b376ab6811c7b5e1 user account/password], and [[Software|standard software]] | ||
*Help with computers managed by the IT department at UiB | *Help with computers managed by the IT department at UiB | ||
*Solve or pass on issues in [https://hjelp.uib.no UiBhjelp] | *Solve or pass on issues in [https://hjelp.uib.no UiBhjelp] | ||
Revision as of 10:40, 28 March 2022
IT issues? You may contact IT user support in several ways:
- Register an issue: UiBhjelp
- Chat with us: itchat.uib.no (8:30 am-3:30 pm all workdays)
- Call us (+47) 55 58 47 00 (8 am-3:45 pm all workdays).
What you can get help with
- Questions about IT issues concerning your studies
- All issues concerning PC labs, student printers and UiB's IT services
- Connecting private computers to the wireless network and printing services
- Basic help with Mitt UiB, Webmail, user account/password, and standard software
- Help with computers managed by the IT department at UiB
- Solve or pass on issues in UiBhjelp
- Supervise the printers (refill toner and paper)
