User support for students: Difference between revisions
From IThelp
No edit summary |
|||
| Line 4: | Line 4: | ||
* Register an issue: [https://hjelp.uib.no '''UiBhjelp'''] | * Register an issue: [https://hjelp.uib.no '''UiBhjelp'''] | ||
* Chat with us: [https://britachat.app.uib.no/ '''itchat.uib.no'''] (8:30 am-3:30 pm all workdays) | * Chat with us: [https://britachat.app.uib.no/ '''itchat.uib.no'''] (8:30 am-3:30 pm all workdays) | ||
* Call us '''(+47) 55 58 47 00''' | * Call us '''(+47) 55 58 47 00''' (8 am-3:45 pm all workdays). | ||
<!--* Meet us at one of the user support stations on campus (see below) | <!--* Meet us at one of the user support stations on campus (see below) | ||
| Line 48: | Line 48: | ||
[[Image:UiBkart.jpg|850px]]<br/> | [[Image:UiBkart.jpg|850px]]<br/> | ||
--> | --> | ||
==What you can get help with== | ==What you can get help with== | ||
Revision as of 07:30, 30 March 2020
IT issues? You may contact IT user support in several ways:
- Register an issue: UiBhjelp
- Chat with us: itchat.uib.no (8:30 am-3:30 pm all workdays)
- Call us (+47) 55 58 47 00 (8 am-3:45 pm all workdays).
What you can get help with
- Questions about IT issues concerning your studies
- All issues concerning PC labs, student printers and UiB's IT services
- Connecting private computers to the wireless network and printing services
- Basic help with Mitt UiB, Webmail, Sebra and standard software
- Help with computers managed by the IT department at UiB
- Solve or pass on issues in UiBhjelp
- Supervise the printers (refill toner and paper)
