Service coordinators at the UiB IT-department: Difference between revisions
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The IT Department's customer liaisons are in charge of the general contact with the customer departments in their area. They may be contacted for general questions about | The IT Department's customer liaisons are in charge of the general contact with the customer departments in their area. They may be contacted for general questions about the IT Department's services and responsibilities, escalation of issues, etc. | ||
Issues should be registered with [[BRITA]] for employees or with [[IT assistants]] for students or teaching rooms. | Issues should be registered with [[BRITA]] for employees or with [[IT assistants]] for students or teaching rooms. | ||
Revision as of 07:57, 10 September 2015
The IT Department's customer liaisons are in charge of the general contact with the customer departments in their area. They may be contacted for general questions about the IT Department's services and responsibilities, escalation of issues, etc.
Issues should be registered with BRITA for employees or with IT assistants for students or teaching rooms.
| Area | Customer liaison | Included departments |
|---|---|---|
| 1. Nygårdshøyden north | Wenche Vårdal | Faculty of Law Faculty of Humanities BECCLE |
| 2. Nygårdshøyden mid | Mette Iversen Heggem | Faculty of Social Sciences Faculty of Psychology (except BBB) The central administration University of Bergen Library University Museum of Bergen Bergen Maritime Museum |
| 3. Nygårdshøyden south | Irene Ludvigsen Husa | Faculty of Mathematics and Natural Sciences Uni Research ILAB BTO |
| 4. Årstad/Haukeland | Laila Langesæter | Faculty of Medicine and Dentistry (including Sandviken hospital) The parts of the Faculty of Psychology located in BBB |
