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| '''This web page is under construction''' | | '''This page have been moved to''' [https://uib.topdesk.net/solutions/open-knowledge-items/item/KI%200371/en_gb/ hjelp.uib.no] |
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| Lab-IT is a new service provided by the IT department and developed in close collaboration with the laboratory departments. Lab-IT will ensure that insecure and vulnerable instruments can be safely connected to the UiB network.
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| =Connect a Lab-PC to Lab-IT=
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| Lab Administrator(s) can create an issue at [https://bs.uib.no https://bs.uib.no], providing relevant information like building, department, research group etc.
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| =Functionality=
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| ==Stand-alone/unmanaged Lab-PC (not managed by the IT division)==
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| ===Access===
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| The Lab Administrator(s) manage access via [https://portal.uib.no https://portal.uib.no]. If you want access, contact your Lab Administrator. To find the name of your Lab Administrator(s), please see [[#Overview LAB-IT| Overview LAB-IT]]
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| ===Copy raw data from Lab-PC===
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| Lab-PC's connected to Lab-IT will have raw data automatically copied from the Lab-PC to a common storage area (Lab-IT storage). The copy frequency is usually every 5 minutes, but there may be local adaptations.
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| Each research group have a separate storage area; please see [[#Overview LAB-IT| Overview LAB-IT]] for more information.
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| In the Lab-IT storage, regular lab users should have read-only access. Only and Lab Administrator(s) should have write-access. Data may be copied to other desired areas for further processing.
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| Write-access is not necessary in order to copy data from Lab-IT storage.
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| The common area (Lab-IT storage) is available from your office computer, self managed and private computers, please see [[#Access_raw_data|this guide for more information]].
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| ===Monitoring and remote access===
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| Monitoring and remote access to Lab-PC’s are possible from terminal servers. You must use Remote Desktop to connect to the terminal server, please see [[#RDP|the RDP guide below]].
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| Once you are logged on the terminal server, use the desktop icon "SelectRDPconnection" in order to connect to the Lab-PCs that belong to your research group.
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| Lab-PCs that you connect to may have a variety of Operating Systems, but not wnidows versions older than Windows XP. It is also possible to connect to Lab-PC's with various Linux flavours by using "SelectRDPconnection".
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| Each research group have their own terminal server(s); please see [[#Overview LAB-IT|Overview LAB-IT]] for more information.
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| ===Remote Instrument Supplier technician Access===
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| In order to give a remote Instrument-supplier technician access to a Lab-PC, you need to connect to your terminal server and start TeamViewer. You must then give the TeamViewer ID and password to the technician. You need to be actively logged on the terminal server in order for TeamViewer to work. Once the remote technician can see/control your terminal server screen, you may start "SelectRDPconnection" icon on the desktop and connect to the chosen Lab-PC. This way, the technician can control the Lab-PC when you decide to give him/her access.
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| If you have problems or questions, please do not hesitate to contact us at [https://bs.uib.no https://bs.uib.no].
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| ===Image/backup of Lab-PC installation and setup===
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| Some Lab-PC's have a complicated installation or setup, and it can be difficult to restore if it crashes. The IT-department can create an image of the hard drive that can be restored. It is possible to extract files form the image as well.
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| Be aware of:
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| * It is not possible to create an image of all Lab-PC's
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| * Sometimes, it is not possible to restore an image to another hard drive.
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| Would you like an image of a Lab-PC then create an issue at
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| [http://bs.uib.no http://bs.uib.no]
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| ==Managed Windows 10 Lab-PC==
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| Lab-IT has a pilot solution for Windows 10 UiB-managed computers, where we offer self-service access management, remote access to the lab-PC and centralized storage (if needed). Contact us at [http://bs.uib.no http://bs.uib.no] for details.
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| =Long-term archiving (BILLY)=
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| The storage for long-term archiving of large amounts of "cold data" is called BILLY. If you would like more information about BILLY, please make an issue to the IT service desk [[BRITA]] at [[https://bs.uib.no https://bs.uib.no]]
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| ==General information about BILLY:==
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| BILLY is a service meant for low-cost, long-term storage of data. It is meant as a location for “cold” data that one wants to keep without accessing it frequently. The data stored in Billy will have a long access time (several minutes), and the data stored here is not meant to be accessed very often. The type of data should be for example raw data from research projects, video files and other data that is finished and processed. If the data consists of many small files, Lab-IT will help you archiving it with tar/zip/rar or similar before it is copied into BILLY.
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| The service functions as a regular file-share like any other storage area, that can be accessed via SMB (Windows/Mac) or NFS (Linux). In the background, transparent to the user, the files are moved to low-cost tape storage. When the files are to be accessed after some time, the service needs to retrieve them from tape. This means that it will take some time from you open/copy the file until it is available. If you know that you need to retrieve many files/folders from tape at once, you can create an issue at [https://bs.uib.no/ https://bs.uib.no/]. This way we can retrieve it from tape beforehand, so that the files are available to you when you need them.
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| The cost of the service is NOK 250 pr terabyte, pr year. The service is sold in chunks of 50 terabytes. Your department will be invoiced twice a year based on the volume you have ordered. If you need more storage space you can create an issue at [https://bs.uib.no/ https://bs.uib.no/], and we will allocate more space for you.
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| =Errors=
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| Please report errors at [https://bs.uib.no https://bs.uib.no]
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| =Questions=
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| Questions can be asked at [https://bs.uib.no https://bs.uib.no]
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| =Changes=
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| Would you like to suggest any changes in the setup at a specific laboratory, please contact the Lab-Administrator(s). If you would like to suggest any general changes to the Lab-IT setup please make an issue at [http://bs.uib.no http://bs.uib.no]
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| =Purchasing instruments =
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| The IT-department would like to give advice regarding procurement of new instruments and software. Suppliers rarely consider IT-management when they develop laboratory instruments and software. As a result, Lab-PC's are often delivered with a setup that the IT-department find impossible to support. Therefore, there should be made some demands in the requirement specification.
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| If you like support from IT-department in this matter please make an issue at [http://bs.uib.no http://bs.uib.no]
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| =Overview LAB-IT=
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| {| class="wikitable"
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| |Institute
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| |Researchgroup
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| |Lab-PC name code
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| |Lab-Administrator(s)
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| |Terminalserver
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| |Path (1TB standard storage)
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| |BILLY (Long time Archive)
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |CORESCANNER
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| |COR
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| |[[https://www.uib.no/personer/Eivind.Wilhelm.Nagel.St%C3%B8ren Eivind Wilhelm Nagel Støren]]
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| |iron.uib.no
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| |\\Klient.uib.no\FELLES\LAB-IT\GEO\CORESCANNER\
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |CT
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| |ECT
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| |[[https://www.uib.no/personer/Eivind.Wilhelm.Nagel.St%C3%B8ren Eivind Wilhelm Nagel Støren]]
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| |neon.uib.no
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| |\\Klient.uib.no\FELLES\LAB-IT\GEO\CT
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| |\\klient.uib.no\FELLES\BILLY\Prosjekt\EARTHLAB\
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |EARTHLAB
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| |ERT
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| |[[https://www.uib.no/personer/Eivind.Wilhelm.Nagel.St%C3%B8ren Eivind Wilhelm Nagel Støren]]
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| |xenon.uib.no
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| |\\Klient.uib.no\FELLES\LAB-IT\GEO\EARTHLAB\
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |ELMI
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| |ELM
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| |[[https://www.uib.no/personer/Olav-Audun.Bj%C3%B8rkelund Olav-Audun Bjørkelund]]
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| |\\klient.uib.no\FELLES\LAB-IT\GEO\ELMI
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| |NA
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |FARLAB
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| |FAR
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| |[[https://www.uib.no/personer/P%C3%A5l.Tore.M%C3%B8rkved Pål Tore Mørkved]]
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| |helium.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\GEO\FARLAB\
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| |NA
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |GC-MS
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| |GCM
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| |[[https://www.uib.no/en/persons/Eoghan.P..Reeves Eoghan P. Reeves]]
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| |\\klient.uib.no\FELLES\LAB-IT\GEO\GC-MS
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| |NA
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |ICP
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| |ICP
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| |[[https://www.uib.no/personer/Siv.Hjorth.Dundas Siv Hjort Dundas]]
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| |barium.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\GEO\ICP
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| |NA
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| |-
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| |[[https://www.uib.no/en/geo/53017/research-infrastructur-facilites-department-earth-science-bergen GEO]]
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| |RAMAN
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| |RAM
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| |[[https://www.uib.no/personer/Olav-Audun.Bj%C3%B8rkelund Olav-Audun Bjørkelund]]
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| |calcium.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\GEO\RAMAN
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| |NA
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| |-
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| |[[https://www.uib.no/en/kj/research-groups KJ]]
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| |IR
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| |INF
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| |[[https://www.uib.no/personer/Egil.Nodland Egil Nodland]]
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| |copper.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\KJ\IR
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| |NA
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| |-
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| |[[https://www.uib.no/en/kj/research-groups KJ]]
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| |NMR
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| |[[https://www.uib.no/personer/John.Georg.Seland John Georg Seland]]
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| |NA
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| |-
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| |[[https://www.uib.no/en/kj/research-groups KJ]]
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| |MS
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| |MAS
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| |[[https://www.uib.no/personer/Bjarte.Holmelid Bjarte Holmelid]]
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| |lead.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\KJ\MS
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| |NA
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| |-
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| |[[https://www.uib.no/en/kj/research-groups KJ]]
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| |GLC
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| |GLC
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| |[[https://www.uib.no/personer/Bjarte.Holmelid Bjarte Holmelid]]
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| |zinc.uib.no
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| |\\klient.uib.no\FELLES\LAB-IT\KJ\GLC
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| |NA
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| |-
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| |[[https://www.uib.no/en/kj/research-groups KJ]]
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| |HPLC
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| |[[https://www.uib.no/personer/Bjarte.Holmelid Bjarte Holmelid]]
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| |NA
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| |-
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| |}
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| =User guide=
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| ==Access raw data==
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| Off campus you can connect to UiB network using VPN
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| See this guide for more information https://it.uib.no/en/VPN,_Virtual_private_network
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| ===Windows===
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| On a UiB managed computer, just type the path in Explorer
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| <br>You find the path for your lab here: https://it.uib.no/en/Lab-IT#Overview_LAB-IT
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| [[File:File-Win-1.png]]
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| On a self managed or a private computer:
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| * Open Explorer
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| * Click on This computer in the left menu
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| * Then click on Map network drive button in the top menu
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| [[File:File-Win-2.png]]
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| * Type the path in the folder field
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| * Check Connect using different credentials
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| [[File:File-Win-3.png]]
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| Type your uib username and password
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| * Type uib\ before your username
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| [[File:File-Win-4.png]]
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| ===Mac===
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| https://it.uib.no/en/Mac_OS_X:_Connecting_to_your_network_share
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| ===Linux===
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| https://it.uib.no/Oppkobling_mot_Unix_hjemmeomr%C3%A5de
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| ==RDP==
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| ===Windows===
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| RDP (Remote Desktop Connection) are default installed on all Windows computers.
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| 1. Just click on the start button and type rdp.
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| 2. Then, Click on the Remote Desktop Connection app.
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| [[File:RDP-Win-1.png|400px]]
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| In Computer field, type the name of the terminalserver. Have you forgotten the name, see this list https://it.uib.no/en/Lab-IT#Overview_LAB-IT
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| * In this example, we are connecting to helium.uib.no.
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| [[File:helium.uib.no.PNG|400px]]
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| Type your UiB username and password
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| Be aware of:
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| * The domain should be set to uib, if not then type uib\ before your username
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| * If you can’t change the username, choose More choices and choose “Use a different account”
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| [[File:RDP-Win-4.png|400px]]
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| Connect to the lab-PC by double-clicking on the icon "SelectRDPconnection"
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| [[File:Terminalserver.PNG|400px]]
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| Select the lab-pc you want to connect to, and press "Open"
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| [[File:SelectRDPconnection.PNG|400px]]
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| ===Mac===
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| Install Microsoft Remote desktop from Managed Software Update or from Mac App Store.
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| * Start the program. <br/>[[File:MacRDP.png]]<br/><br/> Microsoft Remote Desktop
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| 1: Choose "new" to create a profile:<br/>[[File:New connection.png|400px]]<br/><br/>
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| 2:Write in your username with uib\ in front as shown.
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| In the PC name field, type the name of the terminalserver. Have you forgotten the name, see this list https://it.uib.no/en/Lab-IT#Overview_LAB-IT In this example, we are connecting to helium.
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| <br/>[[File:RDP-Mac-1.png|400px]]<br/><br/>
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| 3: Close the window, mark the profile you just created and press start:<br/>[[File:start_remote.png|400px]]<br/><br/>
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| 4: You will now see å page where you need to verify the certificate. Press continue. <br/>[[File:sertifikat_remote.png|400px]]
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| ===Linux===
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| In this guide we are using rdesktop
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| In Ubuntu the software can be downloaded from [[Ubuntu_softwarecenter]], search for "rdesktop". You can also install the software from terminal using the following command: sudo apt-get install rdesktop
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| Start rdesktop by opening Terminal and run:
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| rdesktop -d uib -k no skrivebord.uib.no
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| ====Arguments====
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| Rdesktop works with several arguments. The most important are described below. See rdesktop(1) for full description. In terminal, run:
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| man rdesktop
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| * Username and domain
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| rdesktop -d uib helium
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| Rdesktop assumes you are using the same username on you machine as on the terminal. If this is not the case, you can set the username in the commandline with the argument "-u yourusername", like this:
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| rdesktop -d uib -u abc123 skrivebord.uib.no
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| Remember to switch abc123 with your username.
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| * Keyboard
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| Standard keyboard in rdesktop is American. If you have a Norwegian keyboard you can set the change in rdesktop using the argument "-k no", like this:
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| rdesktop -k no skrivebord.uib.no
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| * rdesktop-window size
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| To set a specific size for the rdesktop-window use argument "-g <size of the window, length x height>", like this:
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| rdesktop -g 1024x768 skrivebord.uib.no
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| You can also use %
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| rdesktop -g 90% skrivebord.uib.no
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| Setting the size in percentage works best if you only have one screen. If you use two screens, rdesktop will treat it as one extra large screen instead.
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| Rdesktop full screen: -f
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| rdesktop -f skrivebord.uib.no
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| Using this command, rdesktop will cover both screens if using two. Use the key combination Ctrl+Alt+Enter to switch between Linux- and Windows environment.
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| ==Lab Administrator==
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| User guide
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| https://it.uib.no/ithelp/images/8/80/LAB-IT_Manager_-_Users%27s_guide.pdf
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