Full inbox Outlook: Difference between revisions

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Replaced content with "[https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=807e80ba92b24ace932886f4e4321613 Information about e-mail is now found in UiBhjelp.]"
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[https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=807e80ba92b24ace932886f4e4321613 Information about e-mail is now found in UiBhjelp.]
Outlook-users ([[Outlook]]) have an inbox with max capasity of 5 GB per user. If you get a full inbox, you will have to either delete old mails or create an archive. NOTE: If you don't have an Exchange-account, you will need to expand your Unix-directory (W:). Your Sebra approver can do this for you.
 
E-mails older than 2 years are automatically archived. It is possible to shorten this time. You can read more about this: https://it.uib.no/Exchange-arkivering
 
If your inbox is still full, you can manually archive it yourself
 
 
=== Finding the size of the inbox ===
Unsure about the size of your inbox?
In Outlook, go to File -> Info and find the size below the box for Mailbox Cleanup.
 
[[File:size0.PNG|150px]] [[File:size.PNG|400px]]
 
 
=== Empty folder for Deleted Items ===
You could save space by emptying the deleted items folder. Find the folder and right-click it. Choose Empty Folder.
You can do this both in the archive and for the mails on the server.
 
[[File:empty.png|250px]]
 
 
=== Remove attachment ===
You can save an attachment in your directory and then delete the attachment from the email to save space in your inbox. To delete the attachment, right-click it and choose Remove Attachment
 
[[File:delete.png|200px]]
 
TIP: If you want to send a large file or have an attachment your want to send to many recipients, then you should upload the file to http://vedlegg.uib.no. You will get an email with a link to the attachment that you can send out.
 
 
=== Archive ===
You can setup Outlook to automatically archive emails that are older than a certain date. Go to File -> Info and click Cleanup Tools. Choose Archive... from the list.
 
[[File:archive0.png|400px]]
 
Choose what folders you want Outlook to archive, and what emails it should archive.
After that you choose a destination for your file, please choose your W:-directory (Unix directory). Do NOT choose C:\ or D:\. Click OK.
 
[[File:archive1.png|300px]]
 
=== Open archive file / Data Files ===
To open an archive file or data file, go to File -> Info -> Account Settings and choose Account Settings...
 
[[File:openarchive0.png|400px]]
 
Choose the tab for Data Files and Click Add...
 
[[File:openarchive.png|400px]]
 
Find your archive file and open it. You will find your archive in the navigation pane on the left side in Outlook.
 
[[Category:User guides]]
[[Category:Outlook]]
[[Category:Email]]
[[Category:User guides]]
[[Category:Outlook]]
[[Category:Email]]

Latest revision as of 11:50, 8 May 2023