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| == IT issues? ==
| | [https://hjelp.uib.no/solutions/open-knowledge-items/item/KI%200603/en/ Here is an overview where and when you as a student can get IT assistance.] |
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| *'''The IT-assistants''' will primarily provide support to students. The location of the IT-assistants are listed below.
| | [https://www.uib.no/en/foremployees/77681/brita-helps-you Contact information and chat for the IT Service Desk BRITA.] |
| *'''Issue-tracker''' is used to [https://bs.uib.no register and follow up IT issues and questions] to the IT- assistants.
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| *'''Self service''' Check out [https://it.uib.no/ it.uib.no] for information concerning UiBs IT-services.
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| *'''The more essential IT-services''' for students can be found on this [https://it.uib.no/en/User_support_for_students page].
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| ==Find an IT-assistant at these following locations==
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| {| class="wikitable" style="color:#black;"|; background-color:#e76700;" cellpadding="10"
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| |-
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| ! scope="col" | Faculty
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| ! scope="col" | Map key/legend <br> (See map below)
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| ! scope="col" | Address
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| ! scope="col" | Room Number
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| ! scope="col" | Opening hours
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| |-
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| | |
| |-
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| | Faculty of Humanities
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| |40
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| | Sydnesplass 7
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| | [http://bit.ly/2tByqNF HF-bygget, floor 1, room 119a]
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| | 0800-1800 mon.- fri.
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| |-
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| | The Arts Library
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| |37
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| | Haakon Sheteligs plass 7
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| |[http://bit.ly/2tBDQbs Haakon Sheteligs plass 7, room 124]
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| | 0800-1700 mon.-fri.
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| |-
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| | Faculty of Law
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| | 44
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| |Magnus Lagabøtes plass 1
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| | [http://bit.ly/2t24LQD The Foyer, floor 6, room 638 at the Information center]
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| | 0800-1800 mon.- fri.
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| |-
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| | Faculty of Arts, Music and Design
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| |Møllendalsveien 61
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| |Office location will be announced
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| |Opening hours will be announced
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| |-
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| | Faculty of Social Sciences
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| | 23
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| | Professor Keysers gate 1
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| | Ulrike Pihls house, fourth floor, room 412
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| | 0800 - 2000 mon.-fri.<br /> 1000-1800 sat.<br />1200-1900 sun.
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| |-
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| | The Social Sciences Library
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| | 18
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| | Fosswinckels gate 14
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| | Floor 2, room X
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| | 0800-1700 mon.-fri.
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| |-
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| | Faculty of Psychology
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| | 22
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| | Christiesgt. 12
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| | [http://s.mazemap.com/2ssH6Vs Bjørn Christiansens hus, floor one, room 105 ]
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| | 0800-1800 mon.-fri.
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| |-
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| | Faculty of Math. and Nat. Sc.
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| | 8
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| | Allégt.41
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| | [http://bit.ly/2ot0rmZ Realfagbygget, room UF5b]
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| | 0800-1800 mon.-fri.
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| |-
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| | Faculty of Math. and Nat. Sc.
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| | 1
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| | Thormøhlensgt. 55
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| | [http://s.mazemap.com/1Rv0lEr HIB, room 103N1 (within Datalab/Faklab 4)]
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| | 0800-1800 mon.-fri.
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| |-
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| | Faculty of Medicine.
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| | B
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| | [http://s.mazemap.com/2tTKblY BB-building, library, floor 3, room 3A112F]
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| | 0800-1800 mon.-fri.
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| |-
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| | Faculty of Medicine
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| | E
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| | Årstadveien 21
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| | [http://s.mazemap.com/2tTsZgi Odontologibygget, Information center, floor 3, room D03.523]
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| | 0800-1800 mon.-fri.
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| |-
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| |Faculty of Medicine
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| | D
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| | [http://s.mazemap.com/2tTVpqD Armauer Hansens hus, floor 3, room 104]
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| | 0800-1800 mon.-fri.
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| |}
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| [[Image:UiBkart.jpg|850px]]<br/>
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| ==What the IT-assistants can help you with==
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| *Questions about IT issues concerning your studies
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| *All issues concerning PC labs, student printers and [[Services from the IT department|UiB's IT services]]
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| *Connecting private computers to the wireless network and printing services
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| *Basic help with [http://www.uib.no/en/node/97623 Mitt UiB], [https://webmail.uib.no/ Webmail], [https://sebra.uib.no/sebra/?lang=english Sebra] and [[Software|standard software]]
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| *Help with computers managed by the IT department at UiB
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| *Solve or pass on issues in [https://bs.uib.no Issue-tracker]
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| *Supervise the printers (refill toner and paper)
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| ==What the IT-assistants will '''not''' help you with==
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| *Private computer equipment, other than connecting it to UiB's VPN network or using UiB's IT services
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| *Study guidance
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| *Support by telephone
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| *Questions not assosiated with UiB IT services
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| *Issues that require administrator rights on a UiB computer
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| [[no:Brukerstøtte for studenter]]
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| [[Category:Support]]
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