|
|
| (43 intermediate revisions by 5 users not shown) |
| Line 1: |
Line 1: |
| == IT issues? ==
| | [https://hjelp.uib.no/solutions/open-knowledge-items/item/KI%200603/en/ Here is an overview where and when you as a student can get IT assistance.] |
|
| |
|
| *'''The IT-assistants''' will primarily provide support to students. Where the IT-assistants are located is listed further down on this page.
| | [https://www.uib.no/en/foremployees/77681/brita-helps-you Contact information and chat for the IT Service Desk BRITA.] |
| *'''Issue-tracker''' is used to [https://bs.uib.no register and follow up IT issues and questions] to the IT- assistans
| |
| *'''Help yourself''' to the graetest extent possible by searhing the pages at IT-help.
| |
| | |
| ==Here you find the IT-assistants==
| |
| | |
| You find reference in bold (numbers and letters) to the map below the table.
| |
| | |
| {| cellspacing="0" cellpadding="3" border="1"
| |
| | Faculty of Humanities
| |
| | '''40''' HF-building, room 5 in ground floor,
| |
| Sydnesplass 7
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | The Arts Library
| |
| | '''37''' Haakon Sheteligs plass 7
| |
| | Kl. 8-17 mon.-fri.
| |
| |-
| |
| | Faculty of Law
| |
| | '''44''' Information Centre
| |
| Magnus Lagabøtes plass 1
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | Faculty of Social Sciences
| |
| | '''23''' Ulrike Pihls house, room 412
| |
| Professor Keysers gate 1
| |
| | Kl. 8-20 mon.-fri.<br />Kl. 10-18 sat.<br />Kl. 12-19 sun.
| |
| |-
| |
| | The Social Sciences Library
| |
| | '''18''' Fosswinckels gate 14
| |
| | Kl. 8-17 mon.-fri.
| |
| |-
| |
| | Faculty og Math. and Nat. Sc.
| |
| | '''8''' Realfagbygget, room [http://bit.ly/2ot0rmZ UF5b]
| |
| Allégt.41
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | Fac. of Math. and Nat. Sc.
| |
| | '''1''' HIB, room [http://s.mazemap.com/1Rv0lEr 103N1] (beyond room 102N1)
| |
| Thormøhlensgt. 55
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | Fac. of Med. & Dent. And Fac. of Psych.
| |
| | '''B''' BB-building, library 3rd floor, room [https://use.mazemap.com/?v=1&sharepoitype=point&sharepoi=5.36219%2C60.37441%2C3&campusid=35&left=5.3615&right=5.3631&top=60.3751&bottom=60.3737 3A112F]
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | Fac. of Med. & Dent.
| |
| | '''E''' Årstadveien 21, room 221
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| |Fac. of Med. & Dent.
| |
| | '''D''' AHH
| |
| | Kl. 8-18 mon.-fri.
| |
| |-
| |
| | Fac. of Psychology
| |
| | '''22''' Christiesgt. 12, room 005 '''Temporary room 105'''
| |
| | Kl. 8-18 mon.-fri.
| |
| |}
| |
| | |
| | |
| [[Image:UiBkart.jpg|850px]]<br/>
| |
| | |
| ==What the IT-assistants can help you with==
| |
| | |
| *Questions about IT in your studies
| |
| *All issues about PC labs, student printers and [[Services from the IT department|UiB's IT services]]
| |
| *Connecting private computers to the wireless network and printing service
| |
| *Basic help with [https://wikihost.uib.no/uawiki/index.php/My_Space My Space], [https://webmail.uib.no/ Webmail], [https://sebra.uib.no/sebra/?lang=english Sebra] and [[Software|standard software]]
| |
| *Help with computers managed by the IT department at UiB
| |
| *Solve or pass on issues in [https://bs.uib.no Issue-tracker]
| |
| *Supervise the printers (refill toner and paper)
| |
| | |
| | |
| ==What the IT-assistants will '''not''' help you with==
| |
| | |
| *Private computer equipment, other than connecting it to UiB's VPN network or using UiB's IT services
| |
| *Study guidance
| |
| *Support by telephone
| |
| *Questions not assosiated with the IT services
| |
| *Issues that require administrator rights on a UiB computer
| |
| | |
| [[no:Brukerstøtte for studenter]]
| |
| | |
| | |
| [[Category:Support]]
| |
