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| '''IT support for employees''' at [[UiB]] and [[Unifob]] is provided by BRITA, the IT departments service-desk for employees.
| | [https://www.uib.no/en/brita Contact information is now found at https://www.uib.no/en/brita]. |
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| == Contact information==
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| * [https://bs.uib.no Register a request for IT support or other service]
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| * Call us at (+47) 55 58 47 00 (8:00 - 15:45)
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| * [[IT support for students|Students]] may contact [[PC helpers]] at the faculties' [[PC rooms]].
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| The name BRITA is an abbreviation of Norwegian for:
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| User support (brukerstøtte) from the IT department (IT-avdelingen) for employees (ansatte).
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| == Before calling ==
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| Before you call our service desk we ask you to have this information available:
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| * Your UiB user name
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| * Your computer's name and IP adress: (for users with UiB Windows computers: Start - Support - Show computerinfo)
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| * Your computer's IP adress can also be found in the footer of [http://tjinfo.uib.no/ tjinfo.uib.no]
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| * If you already have an issue for the same problem, please report the issue number.
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| [[Category:Support]]
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Latest revision as of 06:41, 2 July 2024
