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| [[no:Pullprint]] | | [https://www.uib.no/en/it/152778/upgraded-service-printing-copying-and-scanning Please see information on www.uib.no about new system for print and copying.] |
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| == About Pullprint ==
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| According to a board decision at UiB, all students are required to pay for their prints and copies. Student printers are identified by a card reader, and you swipe your student card to get access. This system is called PullPrint, and it has been deployed on all printers available for students.
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| Most of these printers are known as MFPs, or Multi-Function Printers. They can copy, print and scan documents. Some printers (non-MFPs) do not have the full feature set, as they do not have the glass plate needed for copying and scanning. There is a mix of color and black/white printers, and there is also a mix of A4 and A3 capable printers.
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| == Payprint (for students) ==
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| In order to use the PullPrint system, you must have a minimum amount of NOK 1,- deposited on your PayPrint account. Normally you visit http://payprint.uib.no (available when connected to the campus network, or via [[Vpn | VPN]] ), and pay via Visa or MasterCard. This webpage requires authentication with the same user name and password that you would use to log on to Studentportalen.
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| Optionally you can deposit cash to your PayPrint account at one of the following places:
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| *Information desk at the Arts and Humanities Library, Haakon Sheteligs plass 7
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| *Information desk at the Science Library, Johannes Brunsgt. 12
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| *Cash deposit machine at the Medical Library, Jonas Lies vei 91
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| Please note that you can not withdraw any unused amount from your PayPrint account, so do not deposit too much at a time.
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| The prices for copying and printing are specified below, but scanning is free of charge. Note that you can not scan if you have an empty PayPrint account.
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| Note: employees can view and edit their Pullprint document queue when logging in to http://payprint.uib.no. Payment options are hidden for employees.
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| == Printing ==
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| All campus student computers have PullPrint installed. There are six different printer queues on the system:
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| IMPORTANT!
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| Use \\pullprint.uib.no\PullPrintRicoh for collecting printouts at a Ricoh printer
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| When collecting your printouts at an HP printer, use one of the following printer queues:
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| \\pullprint.uib.no\PullPrint (for A4 in black & white)
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| \\pullprint.uib.no\PullPrintA3 (for A3 in black & white) (only a few printers support this)
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| \\pullprint.uib.no\PullPrintColor (for color)
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| \\pullprint.uib.no\PullPrintPDF (for PDF-files in black & white)
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| \\pullprint.uib.no\PullPrintPDFColor (for PDF-files in color)
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| You can ask the PC-assistants if you have trouble connecting to the printer queues, or you can register an issue at http://bs.uib.no
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| If you print a document with color content to \print.uib.noPullPrint, it will appear black and white, but you will only get charged as such too. Beware that printing black and white to \print.uib.noPullPrintColor will charge you for a colour-print regardless of the color content of the document.
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| == You can access your prints from any of the student printers with a card reader ==
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| On http://payprint.uib.no you can see a list of the documents you have sent to the printer queues, see how much each document will cost to print or remove documents from the list. You can also access the list on MFPs.
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| On non-MFPs you can not easily edit the list of documents, although it is possible to choose wich document to print. Therefore, on some of these printers, but not all, the normal setting is that it will print all queued documents when you swipe your card.
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| Print jobs that are not collected at a printer within a few days are automatically removed, unless marked Retain. You will only be charged for prints as they are printed out on paper.
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| == Copying ==
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| MFPs connected to PullPrint have a glass plate available for copying documents. To access this operation, swipe your card and choose the Copy button on the display. The price for copying documents is the same as for printing.
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| == Scanning to email ==
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| MFPs can also scan documents. Scanning is basically the same as copying, only that you receive the document in your Email inbox, instead of on paper. Swipe your card as normal, and choose the E-Mail button. By default, the document will be delivered as a pdf-file, but other formats are also available such as jpeg, gif, tiff and so on. Note that even though some MFPs only can print in black and white, they always scan in colour.
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| == Printing from home or laptop on campus ==
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| This is just as printing from campus, only that you have to log on to VPN, the home office solution, before attempting to add the printer. When you have successfully established the connection, use the Add printer, choose A network printer, Connect to this printer and type inn the queue (usually \print.uib.noPullPrint)
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| == Prices ==
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| The prices are in Norwegian currency (NOK). Double-page is per print-page. If one page is blank, this will be counted as a single-page. All pages printed with color will be charged the price for color print. Pages printed without color will be charged as black / white.
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| For instance, if a three page document with e.g. one colored line on page 3 is sent to the printer as A4 double-page color, the two first pages will be charged as double-side black/white, and the third page will be charged as single-page color. With the current prices, this should be: 0,25 + 0,25 + 3,00 = 3,50
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| Students will be granted a 50 page worth (black and white, double-page) to their print account each semester.
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| {| cellspacing="0" cellpadding="3" border="1"
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| | Black / White, pr printed page
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| | Color, pr printed page
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| |-
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| | A4 single-page
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| | 0,30
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| | 3,00
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| |-
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| | A4 double-page
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| | 0,25
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| | 2,50
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| |-
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| | A3 single-page
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| | 0,50
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| | 5,00
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| |-
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| | A3 double-page
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| | 0.41
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| | 4,166
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| |}
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| '''Why am I charged with NOK 1,00 when I have just printed one page? Wasn't that supposed to cost NOK 0,60?!'''
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| The standard is duplex printing. This means that if you have document with some blank lines in the end making it a two page document, you will be charged for two pages. It is therefor smart to delete blank lines or page shifts in the end of the document.
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| If you still mean you have been wrongly charged, please contact the IT department, including precise information about the time, so we can check our log files.
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| NOTE: Departments will be billed (by the Studentprint project, 221000) if employees use the student printers, the prices are listed above.
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| == Problems? ==
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| If you have problems, please contact a PC-helper at the computer rooms, or go to http://bs.uib.no and report your problem there. If you have any problems logging on to the printers with your card (e.g. ¿unknown user¿), it is very important that you report your card number (your student card, not your credit card) when reporting the problem. The card number is located in the top right corner on the front of the card.
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| == How to use PayPrint at UiB ==
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| Go to http://payprint.uib.no
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| Type user name and password
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| Choose ePay.
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| [[Image:epay.jpg|border]]
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| Type desired amount and click Accept
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| NOTE! Unused money will not be refunded. It is therefore not advisable to transfer too much money to the print account.
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| [[Image:sum.jpg|border]]
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| Type the account information and click OK.
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| [[Image:krkort.jpg|border]]
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| A receipt message will appear confirming the transaction has succeeded. You should also receive this information as an email.
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| [[Image:bekreft.jpg|border]]
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| [[Category:Pullprint]]
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