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| Some employees at UiB use Outlook as e-mail and calendar client, and have a user account on an Exchange server at the IT department.
| | [https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=807e80ba92b24ace932886f4e4321613 Information about e-mail is now found in UiBhjelp.] |
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| If you are not sure whether your UiB e-mail is on the Exchange server, you may have a look at "E-mail accounts" in the "Tools" menu in Outlook.
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| The e-mail will not be available in both Outlook and Mozilla (Firefox) as the e-mail needs to be sent to either an Exchange or an IMAP server.
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| On UiB computers run by the IT department, the account settings should be done automatically in the corresponding e-mail program on your computer.
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| If you are uncertain about how to use Outlook, you may find help on this page or a subpage. The Outlook help also has much useful information.
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| If you need training,
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| you may [http://www.vismaajourit.no/index.asp?s_id=1000048;1000195&topExpand=&subExpand=&strUrl=//applications/system/publish/view/showobject.asp?infoobjectid=1000272&channelid=1000046| attend a course].
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| If you have problems you cannot solve yourself, please register an issue in https://bs.uib.no or call BRITA on (555) 84700.
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| When changing to Outlook for e-mail and calendar, note the following:
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| == e-mail ==
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| Your existing e-mail will not be transferred to your Outlook e-mail on the Exchange server.
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| Your old e-mail may be read using e.g. Webmail, Pine or Mozilla Thunderbird.
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| In Mozilla / Thunderbird you may choose all e-mails (Ctrl + A) in your mailbox, right-click and choose "Forward as attachment..." and send to yourself.
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| Having received the message in Outlook, you may open it, choose the attached messages and drag them to the desired Outlook folder.
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| Your Address book is neither automatically transferred to your Outlook. It is, however, possible to fix this yourself.
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| You may try the ilustrated user manual (in Norwegian) for [http://it.uib.no/?mode=show_page&link_id=1496&sublink_id=2225&subsublink_id=2226 transfering address books from Mozilla to Outlook].
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| When the UiB Outlook is not available (at home or when travelling),
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| you must use the [https://kalender.uib.no/ Outlook Web Access] or [https://webmail.uib.no/ Webmail] (log on to Exchange) to read and send e-mail.
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| Via UiB's encrypted VPN connection, laptop users may run Outlook via VPN when away from campus.
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| Automatic absence reply and forwarding for Outlook users must be done in Outlook or Outlook Web Access.
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| The web based page for this service which is available for other e-mail users at UiB may not be used by users on the Outlook and Exchange platform.
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| == Calendar ==
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| Netscape Calendar is no longer supported.
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| Existing calendar data can not be transferred, meaning you may need to run two calendars till you have finished migrating to the Outlook calendar.
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| The Calendar in Outlook is available in the menu bar to the left in Outlook, or in [https://kalender.uib.no/ Outlook Web Access].
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| [[Category:Email]]
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