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| All UiB users have access to email through a web browser using [https://webmail.uib.no webmail]. UiB computers run by the IT department will automatically receive an email setup in [[Thunderbird]] and [[Outlook]] corresponding to who is logged on. You may still want to set up an email client on a private computer or UiB computer not run by the IT department. Here is the information you need to do that. Different email clients often also has additional settings according to available funcionality.
| | [https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=807e80ba92b24ace932886f4e4321613 Information about e-mail is now found in UiBhjelp.] |
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| == Account name ==
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| '''Your email account name''' is the same as your logon name on UiB computers, [https://sebra.uib.no SEBRA], [https://miside.uib.no/register/?return%5furl=%2fdotlrn%2f%3flocale%3den%255fUS My Space], etc.
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| == Email address ==
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| === Students ===
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| '''firstname.lastname@student.uib.no'''
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| : or
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| username@student.uib.no or
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| You may prefer to use capital letters.
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| '''Examples:'''
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| edvard.grieg@student.uib.no, Edvard.Grieg@student.uib.no, egr789@student.uib.no
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| === Employees ===
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| '''firstname.lastname@xyz.uib.no'''
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| (xyz should be replaced with your departments abbreviation, like med, ii, sars, etc.)
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| : or
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| firstname.lastname@uib.no
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| :or
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| username@uib.no
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| You may prefer to use capital letters.
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| '''Examples:'''
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| edvard.grieg@grieg.uib.no, Edvard.Grieg@uib.no, egr789@uib.no
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| == Incoming mail server ==
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| The IT department recommends IMAP if you want to have access to your email from more than one computer, and want backup on a UiB server. If you choose POP in stead, you should consider to set it up to leave mail on server (if available). You should also be aware that if you read email on more than one computer, parts of your email will be spread on all of those computers. If you have a large inbox, POP is particularly slow.
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| === IMAP setup (recommended) ===
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| ==== Incoming mail server / IMAP server ====
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| Employees: '''imap.uib.no'''
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| Students: '''imap.student.uib.no'''
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| Check '''SSL''' for secure encrypted logon
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| ==== Home directory ====
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| '''mail'''
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| :or
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| '''mail/'''
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| If one is not working, try the other.
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| === POP setup (not recommended) ===
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| Incoming mail server:
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| Employees: '''pop.uib.no'''
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| Students: '''pop.student.uib.no'''
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| Check '''SSL''' for secure encrypted logon
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| == Outgoing mail (SMTP) server ==
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| Employees: '''smtp.uib.no'''
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| Students: '''smtp.student.uib.no'''
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| Problems sending email outside UiB? See [[#Problems?|below]].
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| == Problems? ==
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| The IT department in general does not offer support for private equipment, but will try to give some information on web for some problems which are common for UiB users.
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| You may have problems sending email through UiB's smtp servers when you are connected to Internet outside UiB. Using [[VPN]] should solve the problem, or just log on to check your inbox before you try to send.
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| Check [[:Category:Email|other pages about email]], look for a relevant [[:Category:FAQ|FAQ]] or [[Special:Search|search]] this site. You may, of course, also try to search the Internet.
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| Students who have problems may ask a PC helper located at the PC rooms. Maybe ho/she is able to have a quick look and give some advice.
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| [[Category:Email]]
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| [[Category:User guides]]
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| [[Category:Private computer]]
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