User support: Difference between revisions

From IThelp
(Changed header on transcluded info + a bit more translation)
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*[[A-Z|A-Z, IT at UiB from A to Z]]
*[[A-Z|A-Z, IT at UiB from A to Z]]
*[[:Category:IT support|All support pages]]
*[[:Category:IT support|All support pages]]


If you are not able to find a solution to your IT problem / question on the web:  
If you are not able to find a solution to your IT problem / question on the web:  
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* Employees may call [[Brita]] at (555) 84700 or register an issue in  https://bs.uib.no.
* Employees may call [[Brita]] at (555) 84700 or register an issue in  https://bs.uib.no.
Original text (with some small changes):
== Support ==
If you do not find the IT help or information you need in our web pages, you  may contact our user support.
Please also note our service declaration.
== Students ==
Students may report user support requests in two ways:
PC helpers at UiB's PC rooms: For information (in Norwegian)  about PC rooms, try the link in the bottom right menu in the IT information in UiBs public student portal.
or
Web: http:// bs.uib.no.
== Employees ==
Employees may contact our service desk BRITA:
* web: http:// bs.uib.no
or
* phone: +47 55 58 47 00
Note:  Before you call our service desk we ask you to have this information  available:
* Your UiB user name
* Your computer's name: (hint for users  with UiB Windows computers: START - SUPPORT - SHOW COMPUTER INFO)
* Your  computers IP adress: Check out: http://www.whatismyip.com
* If you  have already an issue for the same problem, please report the issue number from  last contact with us.


[[Category:Support]]
[[Category:Support]]

Revision as of 15:05, 2 March 2010

Under construction! This article is under construction! The article might exist in norwegian. Look for a language link in the left margin. Last update: 2.03.2010 by Edpjm

Authoritative information! The content of this page is validated by the IT department at the University of Bergen..

The IT department provides support for standardized IT services to students and staff, as well as guest lecturers in classrooms.



If you are not able to find a solution to your IT problem / question on the web:

Retrieved from "https://ithelp.app.uib.no/index.php?title=User_support&oldid=517"